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SCADA Alerting and Messaging

Details

RFx ID : 31444944
Tender Name : SCADA Alerting and Messaging
Reference # : 25-348-IMS
Open Date : Friday, 11 April 2025 11:00 AM (Pacific/Auckland UTC+12:00)
Close Date  : Monday, 12 May 2025 11:00 AM (Pacific/Auckland UTC+12:00)
Tender Type : Request for Information (Market research) (RFI)
Tender Coverage : Sole Agency  [?]
Categories :
  • 43000000 - Information Technology Broadcasting and Telecommunications
Regions:
  • Auckland
Required Pre-qualifications : None
Contact : Gabi Cheung
tendersprocurement@water.co.nz
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :
Overview

Watercare are seeking information from the market to identify suitable, readily available solutions for a real-time SCADA alarm notification system used by our operations staff.
The system should:
· Integrate with Watercare’s existing SCADA systems as a source of alarms;
· Notify operations staff of critical events via a range of notification channels and support the escalation of unacknowledged events;
· Enable categorisation and filtering of alarms to ensure the correct information is delivered to the right personnel;
· Include a calendar function to tailor notifications based on time of day and on-call rosters;
· Have proven use cases in similar environments.