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Expression of Interest for a Service Request Solution
Details
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Tender Closed
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| RFx ID : | 6967992 |
| Tender Name : | Expression of Interest for a Service Request Solution |
| Reference # : | TDC/1415/135 |
| Open Date : | Monday, 1 December 2014 3:30 PM (Pacific/Auckland UTC+13:00) |
| Close Date : | Friday, 16 January 2015 5:00 PM (Pacific/Auckland UTC+13:00) |
| Tender Type : | Registration of Interest (ROI) |
| Tender Coverage : | Sole Agency [?] |
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| Required Pre-qualifications : | None |
| Contact : |
Georgiana Johnson georgianaj@taupo.govt.nz 0211564735 |
| Alternate Physical Delivery Address : | |
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Overview
TaupÅ District Council wishes to engage with a suitably experienced vendor to supply a solution to centrally manage and report on requests for service, both internal and external, with applicable integration. It is expected that the solution has the capability to provide the existing current state functionality along with several improvements. Although the current Service Request system is working well, TDC wishes to increase the functionality in line with current customer requirements and meet mandatory reporting requirements that have come in to place in 2014.
