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EOI Customer experience survey tools and information platform

Details

Tender Closed
RFx ID : 17141387
Tender Name : EOI Customer experience survey tools and information platform
Reference # : 100852
Open Date : Tuesday, 12 January 2016 5:30 PM (Pacific/Auckland UTC+13:00)
Close Date  : Friday, 29 January 2016 10:00 PM (Pacific/Auckland UTC+13:00)
Tender Type : Request for Information (Market research) (RFI)
Tender Coverage : Sole Agency  [?]
Categories :
  • 43231500 - Business function specific software
  • 43232300 - Data management and query software
  • 43232600 - Industry specific software
  • 43233700 - System management software
  • 80141500 - Market research
  • 80171700 - Reputation and brand management services
  • 80171900 - Stakeholder management and relations services
  • 81111700 - Management information systems MIS
  • 81111800 - System and system component administration services
  • 81112000 - Data services
  • 81130000 - Statistics
Regions:
  • New Zealand
Required Pre-qualifications : None
Contact : Hamish McEwen
hamish.mcewen@sportnz.org.nz
+64 (0)21 825 853
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :
Overview

Sport NZ is embarking on a strategy to bring the voice of the participant (customer) into the heart of its business, and the operations of its investment partners and organisations across the sport and recreation sector.

The purpose of this project is to identify and implement tools which enable the effective administration of customer surveys, the capture of survey responses, and the effective collation and sharing of insights from survey responses. The aim is to empower the sport and recreation sector to respond to the needs of the participant (customer).