Tender Closed
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RFx ID : | 16606073 |
Tender Name : | Scheduling and Booking System |
Reference # : | 2015-441 |
Open Date : | Monday, 14 September 2015 5:00 PM (Pacific/Auckland UTC+12:00) |
Close Date : | Monday, 12 October 2015 5:00 PM (Pacific/Auckland UTC+13:00) |
Tender Type : | Request for Proposals (RFP) |
Tender Coverage : | Sole Agency [?] |
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Regions: |
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Exemption Reason : | None |
Required Pre-qualifications : | None |
Contact : |
Jackie Power 048946400 |
Alternate Physical Delivery Address : | |
Alternate Physical Fax Number : | |
Agency Address : | NEW ZEALAND |
What we need:
The Driver Testing – Step Change project is delivering a new approach to practical driver tests that places the customer at the heart of the process Replacement of the existing test resource scheduling and test booking components with “best of class” customer centric capability is a large part of this and forms the basis for this RFP.
The scheduling / booking system must be capable of extension into other services by the NZ Transport Agency, beyond practical driver testing (software as a service) and regularly maintained and upgraded by the suppler.
The NZ Transport Agency seeks an integrated scheduling / booking system with reporting capability that will allow customers, as the initial service, to intuitively book driving tests from their mobile devices or desktop via the web and receive reminders and updates pre / post- test. The test resource scheduling component must enable resource optimisation and forward planning. The booking component will need to integrate with the NZ Transport Agency Driver Licence Register so that driver eligibility is validated.
What’s important to us:
- We want a “best of class”, innovative, customer centric booking system.
- We want a credible, long term, scheduling, booking and reporting system provider who has the capability, experience and infrastructure to deliver on-going support and development.
Deadline for Questions from suppliers: 28/09/15
Deadline for the Buyer to answer suppliers’ questions: 5/10/15
Deadline for Proposals: 5pm 12/10/15
This tender has been awarded to: