Anti-phishing and Cybercrime Protection Services

Details

Kiwibank is wanting to procure anti-phishing and cybercrime protection services including the following:
- Proactive monitoring of cybercrime activities utilising the Kiwibank brand especially those targeting Kiwibank staff and customers. Examples of such activities are phishing, smishing (malicious texts), vishing (malicious phone calls), malware (files sent that cause damage), spam, rogue mobile applications, scams, ransomware, and account take-overs;
- Mitigation of cybercrime activities using the Kiwibank brand including but not limited to threat removal, recovery of compromised credentials, post-threat removal monitoring, advising Kiwibank of preventative actions;
- Proactive reporting on service levels as well as insights and advice on cybercrime activities; and
- Provide information on cybercrime activities utilising the Kiwibank brand.

NZ Post does not currently receive the breadth of anti-phishing and cybercrime protection services that Kiwibank does but is interested in procuring a greater number of services. NZ Post is participating in this RFP, including in the evaluation of Responses, and may also purchase the same or similar Services from the successful Respondent for NZ Post brands.