Tender Closed
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RFx ID : | 23932420 |
Tender Name : | Digital Workflow Management Platform |
Reference # : | NP 2549 |
Open Date : | Wednesday, 3 February 2021 4:00 PM (Pacific/Auckland UTC+13:00) |
Close Date : | Friday, 12 March 2021 12:00 PM (Pacific/Auckland UTC+13:00) |
Department/Business Unit : | Fire and Emergency New Zealand |
Tender Type : | Request for Proposals (RFP) |
Tender Coverage : | Sole Agency [?] |
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Exemption Reason : | None |
Required Pre-qualifications : | None |
Contact : |
Sharon Masters sharon.masters@fireandemergency.nz 0275054288 |
Alternate Physical Delivery Address : | |
Alternate Physical Fax Number : |
Fire and Emergency New Zealand (FENZ) has multiple disparate systems that use similar data, but often that information is siloed within its own system. When it comes to accessing and using the data (e.g. for reporting to government), the fragmentation and disparity can cause many issues, including difficulties in locating and collating the authoritative information required.
Our objective is to procure a common platform to make managing case information, workflows and documents easier, quicker, and more accurate.
Using this common platform, we want to create a common set of data that can be used across many different business processes, using fit-for-purpose applications that make our work easier to manage and track (such as case management) while reducing manual workload and administration. The common platform will provide Fire and Emergency with a foundation for the future onto which we can deploy applications to support more business functions to meet our strategic priorities and direction of our strategy and 10-Year Plan.