E-Commerce RFP

Details

Tender Closed
RFx ID :	29270487
Tender Name :	E-Commerce RFP
Reference # :	23_037
Open Date :	Wednesday, 1 May 2024 2:00 PM (Pacific/Auckland UTC+12:00)
Close Date  :	Friday, 21 June 2024 3:00 PM (Pacific/Auckland UTC+12:00)
Department/Business Unit :	Procurement & Contract
Tender Type :	Request for Proposals (RFP)
Tender Coverage :	All of Government  [?]
Categories :	43000000 - Information Technology Broadcasting and Telecommunications
Regions:	Auckland Manawatu-Wanganui Wellington
Exemption Reason :	None
Required Pre-qualifications :	None
Contact :	DAVID VISSER dvisser1@massey.ac.nz 0297724545
Alternate Physical Delivery Address  :	12 Snappers Lane
Alternate Physical Fax Number  :
Agency Address :	NEW ZEALAND

The solution will:
• preferably be delivered via Software as a Service (SaaS) model and be accessible from an internet browser.
• enable Massey to manage and customise e-commerce stores and events and process payments.
• integrate seamlessly with our payment gateway provider (Windcave) and our financial system (TechnologyOne ‘Ci Anywhere’) and be fully compliant with the Payment Card Industry Data Security Standards (PCI DSS).
• provide reporting to easily reconcile transactions with both Windcave and TechnologyOne systems. Currently Massey relies on several systems to achieve this functionality and ideally we would replace all of our current systems with one enterprise-wide solution.
• be user friendly, accessible, and designed to create a good customer experience for our external audiences making payments.

Completion of this project will:
• provide better business solutions for e-commerce across the university.
• reduce the burden of PCI-DSS compliance.
• reduce the risk of continuing to utilise in-house, aging and unsupported systems.
As Massey continues to grow its aspiration of being Te Tiriti-led, it is also important that we partner with a supplier who has a strong understanding of our Massey University Strategy 2022-2027 and who has the capability and resources to support us in achieving our goals.

No Winner RFP cancelled - the following advice provided to respondents:

Thank you for responding to our RFP for an eCommerce Solution.

After a review of proposals, we regret to inform you that the University has determined it must cancel the RFP without awarding a contract.

While we issued the RFP in good faith, with the expectation that a contract award would result, we
find ourselves in the unusual position that none of the options presented to us represent a satisfactory solution at an acceptable price or represent public value. As such, in these exceptional circumstances, we must exercise our right under section 6.23 of the RFP, to cancel the RFP.