Advance Notice - Customer Focused Safety & Security Learning Solution

Details

The Ministry of Social Development is a large national organisation, and delivers customer focused services in a safety conscious environment.
We’re seeking to identify a learning provider that can offer tailored learning solutions to address specific areas of capability development, including:

• Situational awareness for both security purposes and supporting clients using the values of respect and dignity
• Personal reaction to stress and understanding stress in others / management of personal resilience / controlling emotions
• Identifying and managing the signs of stressors in others (includes aggressiveness, drug and alcohol and mental health issues)
• Tactical and technical techniques when dealing with possible physical and risk situations / security management in a variety of settings
• Emergency response techniques

We are looking at a staged approach, and are seeking a provider who can work with site trainers in several locations as part of an initial assessment of the how we can better support staff capability.

Please see the uploaded document for more information.

If you are interested in this opportunity please get in touch with our contact person Maureen Butter Senior Advisor, Learning and Capability Development, maureen.butter010@msd.govt.nz.

We intend to go to market within five days. The opportunity will be advertised on the Government Electronic Tenders Service.

You are not required to respond or register to this notice in order to be eligible to respond to the future opportunity.