Tender Closed
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RFx ID : | 28911334 |
Tender Name : | C-C0036550 External Performance Verification of Passenger & International Mail Centre 2024 |
Reference # : |
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Open Date : | Wednesday, 28 February 2024 9:00 AM (Pacific/Auckland UTC+13:00) |
Close Date : | Tuesday, 12 March 2024 2:00 PM (Pacific/Auckland UTC+13:00) |
Department/Business Unit : | Biosecurity New Zealand |
Tender Type : | Request for Proposals (RFP) |
Tender Coverage : | Sole Agency [?] |
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Regions: |
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Exemption Reason : | None |
Required Pre-qualifications : | None |
Contact : |
Harri Vincent 048940388 |
Alternate Physical Delivery Address : | |
Alternate Physical Fax Number : | |
Agency Address : |
The objective of this procurement is to contract a provider to process the compliance monitoring survey data collected at the IMC and International Airports and generate a report to inform MPI on the effectiveness of the process and make recommendations on how to better improve them.
External and independent review provides necessary assurances that MPI’s border clearance services are effective.
The provider will:
• Have suitable skills and knowledge in reviewing and analysing complex compliance surveying processes.
• Examine relevant survey documentation for all 4 airport and International Mail Centre.
• Conduct Face to Face and/or online discussions with Assurance Team.
• Complete systematic observations for mail and passengers’ pathways.
• Attend eight confidential follow-up interviews with Quarantine Officers and Chief Quarantine Officers.
• Analyse data and calculate final compliance estimate; and
• Provide a thorough annual report and recommendations based on their findings.
This tender has been awarded.