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SafeTravel Website & SafeTravel Registration

This tender is using the new split file responses feature on GETS. The agency has indicated that they would like to receive responses separated by price and non price components. Please keep this in mind when preparing your response for submission via GETS.

Details

Tender Closed
RFx ID : 29378126
Tender Name : SafeTravel Website & SafeTravel Registration
Reference # : 3893 Restricted Tender
Open Date : Friday, 10 May 2024 2:00 PM (Pacific/Auckland UTC+12:00)
Close Date  : Thursday, 30 May 2024 5:00 PM (Pacific/Auckland UTC+12:00)
Department/Business Unit : Departmental
Tender Type : Request for Proposals (RFP)
Tender Coverage : Sole Agency  [?]
Categories :
  • 43000000 - Information Technology Broadcasting and Telecommunications
Regions:
  • New Zealand
Exemption Reason : None
Required Pre-qualifications : None
Contact : Phillip Cho
commercial@mfat.govt.nz
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :
Agency Address :
Overview

The Ministry of Foreign Affairs and Trade (MFAT) is looking for a qualified respondents who can provide managed website services to enhance the user experience for customers visiting MFAT’s Safe Travel website and Safe Registration portal.

The current SafeTravel website is a 20-year-old, outdated solution that falls out of support in January 2025, and can’t be solved with a patch or an extension of our existing product. We are seeking to purchase a new sustainable website that has a depth of functionality to allow it to adapt the delivery of travel advice, consular information quickly and effectively in a timely user-friendly manner.

SafeTravel Registration, while being a separate application, is an integral part of our SafeTravel service for travelling New Zealanders. Customers don’t see a distinction, registering in SafeTravel Registration is done via SafeTravel and messages are received from SafeTravel on that basis. The current Safe Registration portal is time consuming to manage, missing core requirements and not fit for purpose due to manual intervention.

RFx Outcome

This tender has been awarded. Total spend value $ 369,411.

  • AKQA LIMITED - 36, Lorne Street, Auckland, Auckland, 1010, NEW ZEALAND

Award Date: Thursday, 29 August 2024 (Pacific/Auckland UTC+12:00)
Date RFx was completed/updated: Friday, 6 September 2024 8:09 AM (Pacific/Auckland UTC+12:00)