Telephone and Video Interpreting Services

Details

Tender Closed
RFx ID :	27776683
Tender Name :	Telephone and Video Interpreting Services
Reference # :	PROCOM163
Open Date :	Thursday, 27 July 2023 12:00 PM (Pacific/Auckland UTC+12:00)
Close Date  :	Thursday, 24 August 2023 2:00 PM (Pacific/Auckland UTC+12:00)
Tender Type :	Request for Proposals (RFP)
Tender Coverage :	Syndicated Opportunity  [?]
Categories :	43000000 - Information Technology Broadcasting and Telecommunications 83000000 - Public Utilities and Public Sector Related Services
Regions:	Auckland Bay of Plenty Canterbury Chatham Islands Gisborne Hawke's Bay Manawatu-Wanganui Marlborough Nelson Northland Otago Southland Taranaki Tasman Waikato Wellington West Coast
Exemption Reason :	None
Required Pre-qualifications :	None
Contact :	Sandra Worboys ProcurementAndCommercial@mbie.govt.nz
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :
Agency Address :	NEW ZEALAND

This Request for Proposal (RFP) process seeks Proposals for on-demand and pre-booked telephone interpreting services across New Zealand for government agencies. These services are to support agencies’ communication with people with limited or no English language proficiency, residing in or visiting New Zealand.
We need support for a wide range of languages. Successful Respondents provide a platform that seamlessly links agencies requiring interpreting services with a qualified interpreter that meets their language needs. The Successful Respondent(s) will need to deliver the total requirements across all languages and meet our quality and security standards.

This tender has been awarded.

• 2M Language Services - 2-241, Given Terrace, Paddington, Brisbane, Queensland, 4064, AUSTRALIA
• All Graduates Interpreting & Translating - Unit 9, 51-55 City Road, Southbank, Victoria, 3006, AUSTRALIA
• Connecting Now NZ - Level 33, 23-29 Albert Street, Auckland, 1010, NEW ZEALAND

Further Award Information:
Following an open tender process, The Ministry of Business, Innovation and Employment (MBIE) of 15 Stout Street, Wellington, is pleased to confirm the following providers for the open syndicated contract for telephone and video interpreting services.
2M Language Services
Frontline Business Services Limited t/a All Graduates Interpreting & Translating
Connecting Now
Contract term is three years with the option to extend for two further periods of three years.

Award Date: Monday, 3 March 2025 (Pacific/Auckland UTC+13:00)
Date RFx was completed/updated: Monday, 31 March 2025 10:39 AM (Pacific/Auckland UTC+13:00)