Supplier log in
You are not logged in.
CC1905 Customer Satisfaction Surveys
Details
|
Tender Closed
|
|
| RFx ID : | 31175496 |
| Tender Name : | CC1905 Customer Satisfaction Surveys |
| Reference # : | CC1905 |
| Open Date : | Monday, 3 March 2025 4:00 PM (Pacific/Auckland UTC+13:00) |
| Close Date : | Monday, 24 March 2025 4:00 PM (Pacific/Auckland UTC+13:00) |
| Department/Business Unit : | Invercargill City Council |
| Tender Type : | Request for Proposals (RFP) |
| Tender Coverage : | Sole Agency [?] |
| Categories : |
|
| Regions: |
|
| Exemption Reason : | None |
| Required Pre-qualifications : | None |
| Contact : |
Lauren McKinnel ICCProcurement@icc.govt.nz 021611182 |
| Alternate Physical Delivery Address : | 101 Esk Street, Invercargill 9810 |
| Alternate Physical Fax Number : | |
Overview
Invercargill City Council requires delivery of a survey with residents of the city (including but not limited to ratepayers) where data is collected on a continuous basis throughout the financial year (1 July to 30 June) and reported quarterly.
The survey is required to deliver three types of data:
1. Performance
2. Topical issues
3. Level of service and investment
The results of this survey will be used to:
• Report on annual KPIs for different areas of Council
• Inform Councillors decision making as part of the Long-term Plan
• Inform Councillors and Executive leaders’ decision making in relation to strategic planning for delivery of Council services.
