Supplier log in
Contact Centre for Warmer Kiwi Homes Programme
Details
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Tender Closed
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| RFx ID : | 27273711 |
| Tender Name : | Contact Centre for Warmer Kiwi Homes Programme |
| Reference # : | WKH-CC-2023-24 |
| Open Date : | Friday, 21 April 2023 9:00 AM (Pacific/Auckland UTC+12:00) |
| Close Date : | Monday, 15 May 2023 12:00 PM (Pacific/Auckland UTC+12:00) |
| Tender Type : | Request for Proposals (RFP) |
| Tender Coverage : | Sole Agency [?] |
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| Exemption Reason : | None |
| Required Pre-qualifications : | None |
| Contact : |
Grace van Dyk applications@eeca.govt.nz |
| Alternate Physical Delivery Address : | applications@eeca.govt.nz |
| Alternate Physical Fax Number : | |
The aim of this procurement is to procure a contact centre supplier that can assist the Warmer Kiwi Homes (WKH) team in receiving inbound calls from the public between 1 July 2023 and 30 June 2024.
Warmer Kiwi Homes (WKH) is a government-funded programme run by EECA, which is designed to support New Zealand families to live in warmer, drier homes. Since July 2018, this programme has offered grants to eligible low-income or high-health need (as referred through the Healthy Homes Initiative) homeowners for the retrofitting of insulation and/or affordable and effective heating.
The successful Contact Centre will support EECA to get the best possible outcomes for low-income households through the Warmer Kiwi Homes programme.
We will be holding a respondent briefing session on Friday 5 May 2023 at 10am for interested parties. Please send an email to applications@eeca.govt.nz to express your interest and register for this session.
