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Residents' Opinion Survey Services

This tender is using the new split file responses feature on GETS. The agency has indicated that they would like to receive responses separated by price and non price components. Please keep this in mind when preparing your response for submission via GETS.

Details

RFx ID : 31415296
Tender Name : Residents' Opinion Survey Services
Reference # : 11633
Open Date : Monday, 7 April 2025 5:00 PM (Pacific/Auckland UTC+12:00)
Close Date  : Tuesday, 13 May 2025 4:00 PM (Pacific/Auckland UTC+12:00)
Tender Type : Request for Proposals (RFP)
Tender Coverage : Sole Agency  [?]
Categories :
  • 80000000 - Management and Business Professionals and Administrative Services
  • 81000000 - Engineering and Research and Technology Based Services
  • 93000000 - Politics and Civic Affairs Services
Regions:
  • Otago
Exemption Reason : None
Required Pre-qualifications : None
Contact : Natalie Strong
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :
Overview

The Dunedin City Council (DCC) has commissioned a Residents’ Opinion Survey (ROS) since 1994. Historically, the survey was designed to gauge the views of residents from Ōtepoti Dunedin about a range of services and facilities that the DCC provide.

The contract with our current supplier is nearing expiry and we are requesting proposals from suitably qualified and experienced organisations who are interested in partnership with the DCC to provide these services for the next three years and two months, with the option to extend further at the DCC's discretion.

The new contract will focus on measuring the performance for a number Levels of Services (LoS) provided by the DCC. Previous ROS measured 40 LoS, but the final number will be confirmed upon approval of the 9 Year Plan (2025-2034) in June 2025.