Supplier log in
Case Management System
Details
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Tender Closed
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| RFx ID : | 24075735 |
| Tender Name : | Case Management System |
| Reference # : | |
| Open Date : | Thursday, 11 March 2021 9:00 AM (Pacific/Auckland UTC+13:00) |
| Close Date : | Tuesday, 30 March 2021 5:00 PM (Pacific/Auckland UTC+13:00) |
| Tender Type : | Request for Information (Market research) (RFI) |
| Tender Coverage : | Sole Agency [?] |
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| Required Pre-qualifications : | None |
| Contact : |
Daryl Issac daryl.isaac@liquidit.nz 021 223 2990 |
| Alternate Physical Delivery Address : | |
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Te Kāhui Tātari Ture (Criminal Cases Review Commission) is an independent Crown entity that reviews potential miscarriages of justice and refers appropriate cases back to the appeal courts. Te Kāhui Tātari Ture will also undertake outreach and education and from time to time, undertake inquiries into systemic issues found during investigations. As part of our mahi, Te Kāhui reviews cases from the across the criminal justice system in Aotearoa.
As part of our mahi we are seeking information from suppliers who may be able to provide a case management solution to Te Kāhui. Based on the volume of current case work to date, Te Kāhui is seeking a technology solution to help support a more efficient back office management of case workflow.
We would like to hear from suppliers who have a track record in providing similar software solutions, and are able to provide a solution that will address our needs.
Requirements of the system (needs):
- Ability to link to SharePoint for storage of documents, resources, etc.
- Ability to generate proforma documents.
- Ability to assign cases to team members and assign case workflows/tasks.
- Time recording by case.
- Ability to log enquiries, including phone, email etc and note these against an active application (if available).
- Archive function that will be able to align with our disposals authority.
Ideal requirements of the system (wants):
- Connects to Xero for time recording and spend – allowing us to track this closely.
- Background analytical ability to enable us to report on our SPE objectives.
As a guide we will have approx. 250 open cases at any point, however we will need the ability to archive closed cases. There is an estimate of 25 users.
This is an opportunity to work with a new organisation, the likes of which Aotearoa has not seen before. Te ao Māori is at the heart of our organisation, and we are the first Criminal Cases Review Commission in the world to be established where there is an indigenous population. Working with us gives you a chance to be part of something truly impactful, powerful and ground-breaking in the New Zealand justice system.
As part of your response you are welcome to direct us to a website, portfolio or other information source.
