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Infringement Fine Collection Services RFP
Details
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Tender Closed
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| RFx ID : | 29039366 |
| Tender Name : | Infringement Fine Collection Services RFP |
| Reference # : | 820-24-138-GS |
| Open Date : | Monday, 18 March 2024 8:00 AM (Pacific/Auckland UTC+13:00) |
| Close Date : | Friday, 19 April 2024 12:00 PM (Pacific/Auckland UTC+12:00) |
| Tender Type : | Request for Proposals (RFP) |
| Tender Coverage : | Sole Agency [?] |
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| Exemption Reason : | None |
| Required Pre-qualifications : | None |
| Contact : |
Petrina Keane procurement@at.govt.nz |
| Alternate Physical Delivery Address : | |
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What are we buying and why?
We are procuring Auckland Transport’s Infringement Fine Collection Services.
The existing contract has come to the end of its term and as a result we are seeking the services of a collection services agent to collect outstanding infringement fines on AT’s behalf and assist AT investigating innovative ways to bring additional value to the contract.
What we require: the solution
AT is seeking a solution that provides members of the public the ability to pay their lodged infringements in a secure environment taking into consideration the differing payment methods that are available (phone, internet). This means the collection services agent must be able to demonstrate their ability and capacity to process large volumes of lodgments), as well as offering innovative payment options, including the ability to accept part-payment plans.
Please refer to Infringement Fine Collection Services RFP documentation
