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Integrated Services for Sensitive Claims Services (ISSC) 2021

Details

Tender Closed
RFx ID : 24321441
Tender Name : Integrated Services for Sensitive Claims Services (ISSC) 2021
Reference # : ISSC2021
Open Date : Wednesday, 19 May 2021 12:30 PM (Pacific/Auckland UTC+12:00)
Close Date  : Tuesday, 13 July 2021 2:00 PM (Pacific/Auckland UTC+12:00)
Tender Type : Request for Proposals (RFP)
Tender Coverage : Sole Agency  [?]
Categories :
  • 85000000 - Healthcare Services
Regions:
  • New Zealand
Exemption Reason : None
Required Pre-qualifications : None
Contact : All queries via the Q&A section of this RFA opportunity only
Alternate Physical Delivery Address  :
Alternate Physical Fax Number  :
Related Tenders:
Overview

INFORMATION ABOUT THE SERVICE:

Integrated Services for Sensitive Claims (ISSC) aims to help eligible Clients, who have experienced sexual abuse or assault and provides immediate, holistic and tailored support to survivors of sexual violence and has been in place since 2014.

WHAT’S IMPORTANT TO US?

Suppliers will need to clearly demonstrate that they understand and can meet the requirements of the ISSC service schedule.

Under the contract, Suppliers are accountable for the delivery of all services and for the performance of their named Providers.

Suppliers are expected to appropriately manage referrals to their service through this contract and have processes in place to assess risk if unable to immediately accept a referral (e.g. triage processes, the use of a managed waitlist, and referral to other suppliers).

WHAT WE ARE BUYING:

We are seeking Suppliers who:

• Can bring new capacity and/or capability to the ISSC Service by bringing two new providers who do not currently provide ISSC Services**
• Have the capacity to accept referrals for clients and progress supports
• Can provide all the specified primary services as listed in Clause 5.3 of the ISSC Service Schedule.

** To clarify ‘a provider who does not currently deliver ISSC’ can include:
• An ACC registered Provider, but not contracted to deliver the ISSC
• An ACC registered Provider currently contracted to deliver ISSC but has been inactive from delivery against that contract for the past 12 months.

You should review the Request for Application (RFA) document prior to completing the RFA Response Form. The RFA, Response form and Reference Documents to assist you with your application are located in the attachment section of this GETS opportunity. Secondary application forms can also be found in the attachment section.

INDICATIVE TIMINGS FOR APPLICATIONS:

You may apply at any time; however, Applications will be evaluated in tranches, the timings for these evaluations are noted below:

Application opens on GETS: 19 May 2021

Deadline for First Tranche of Applications: 12.00pm, 30 June 2021

Notification of outcome: 6 – 8 weeks after evaluation

Contract start Date: When contract is signed by both parties

Applications received from 31 June 2021 will be evaluated approximately every 6 – 8 weeks.

Applications may be assessed on receipt outside of this evaluation cycle.